In the popular imagination, the word “corporate culture” appears to be another touchy-feely buzzword invented by executives as a means to pad their annual speeches. Properly understood, however, it remains one of the most important concepts in management and plays a role in boosting productivity, fostering innovation, and improving workforce retention.
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A healthy workplace culture is particularly vital in the IT department, which carries on its shoulders the continued function of all other departments in a modern company. An IT department whose culture fosters innovation is one marked by constant improvements, which in turn have a profound overall impact to company growth.
Even the best and the brightest of IT professionals can be bogged down by the challenges of indecision, often brought about by the need for consensus. Although seeking collaborative efforts through mutual agreement is admirable on its own, there are times when the need for a quick and decisive move should outweigh the instinct for deliberation. An atmosphere that focuses entirely on deliberation not only wastes valuable time and impedes change but also fosters confrontational discourse among its members. Disagreements could beget a noxious culture that could jeopardize the rest of the company.
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IT professionals are also often among those included in a skeleton crew. The age of the 9-to-5 workday for the IT professional has passed as more and more companies have employees needing IT support outside of normal work hours.
In addition to striking the balance between harmony and decisiveness, IT departments must also be adaptable and willing to go the extra mile. IT managers must, in turn, provide the necessary room for the staff to enjoy some degree of work–life balance.
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